Return Policy
Your shopping experience at 2 Cute is guaranteed to be a pleasant experience. If you are not satisfied with your purchase, please contact us within three (3) days from the date you receive the shipment and return the product within 7 days from the date you received the merchandise for a credit (less shipping and handling.) Please let us know at that time which item you would like to replace it with. Items that are to be returned, must be in its original shape and packaging, free of any defect, including but not limited to stained, scratched or torn parts. If we do not receive a return (or it does not show up in our records as having been received), we cannot issue a credit without a proof that it was delivered to us. You will not be charged a second shipping fee on exchanged items.
Shipping Methods, Insurance & Policies
* We generally ship packages if items are in stock, within 48 hours. If items are not in stock, we will email you to let you know estimated ship date.
* All items are sent via priority mail with delivery confirmation, which takes an average
of 3-4 days delivery time.
Insurance is Optional for all purchases and is available at the Customer's Request.
* We ship at a fixed rate:
| Price Range | Shipping Cost |
| $0.01 - $9.99 | $5.00 |
| $10.00 - $49.99 | $6.00 |
| $50.00 - $99.99 | $7.00 |
| $100.00 - $199.99 | $8.00 |
| $200.00 - and up | $9.00 |
Important Note Regarding Insurance!!!
(Please read the following before making payment for your purchase/s)
We Highly Recommend Insurance,
BUT if you choose NOT to purchase insurance, PLEASE NOTE:
WE ARE NOT RESPONSIBLE
for Lost, Broken, or Damaged items in Any Way!
* If carrier insurance is purchased and a claim is to be made for damaged or lost goods, carrier is responsible to cover said fees, charges, or reimbursements made to the buyer.
~ Thank You very much for your understanding regarding this matter.
* Any/All insurance claims are to be initiated (by emailing us) within 10 days of package arrival. We will provide the necessary information for you to file a claim with the said carrier.
* We do not ship on weekends or holidays.
Thank You for your cooperation and understanding on this matter.
Your Privacy
* Privacy Policy ~ 2 Cute collects customer information to make your online shopping experience the very best possible. We respect your privacy and assure you that we will maintain and use this information responsibly. Your information is very secure within 2 Cute. At no time will we ever provide your personal info to anyone nor sell your name/address to any company for the purpose of solicitation
* The information we collect from you is necessary to process your order and keep you up to date on changes and specials. If at any time you wish to be removed from our mailing list, simply send us an email and we will gladly comply. ~ Thank You
News Letter
Please be sure to sign up for our free newsletter. This is a great way to stay up-to-date with our new designs and also allows you to receive special VIP member private sale notices throughout the year. Just send us an email at the address below and put "add my email" in the subject line.
CONTACT US / EMAIL ADDRESS
Please feel free to email us with any questions or comments you may have.
We can be reached through our Contact Us link
OR
at the following email address:
customerservice@2cutecouture.com
We appreciate your business
and look forward to hearing from you!
